Staff Roles

The Director of Residence Life is responsible for the total and overall operation of the auxiliary residence life program at Truman State University, comprised of six residence halls and the Campbell Apartments. The Director of Residence Life reports directly to the Vice President for Enrollment Management. The Director supervises two Coordinators for Residence Life and other central office Residence Life staff, and is responsible for the oversight of the Professional Hall Directors and student staff. The Director of Residence Life serves as the direct liaison between Residence Life and other campus departments. In addition, the Director will: demonstrate a commitment to the Mission of Truman State University, be a contributing member of the Enrollment Management team, implement strategies and programs consistent with student development priorities, and demonstrate best practices in customer service for Residence Life in order to address the needs of various constituencies who utilize Residence Life programs and services.

The Assistant Director for Residence Life reports to the Director of Residence Life. The Assistant Director is primarily responsible for the oversight and supervision of all processes and activities that relate to student life and development within the department of Residence Life. Additionally, the Assistant Director is primarily responsible for summer camps and conference programs when those programs are housed on-campus.

The Housing Placement Specialist has oversight of all housing placements and assignment operations including: assisting current and incoming students in completing their housing application, guiding residents through the room selection process, managing housing and meal plan billing, and providing oversight and support for the room change process.

The Office Manager and ID Coordinator is primarily responsible for the supervision and operation of the University ID Card and Perimeter card access system while also supporting general Residence Life operations. The Office Manager and ID Coordinator offers a best practices approach to customer service that is responsive to the needs of the various constituencies utilizing the programs and services of the Residence Life and the ID Office. Under the primary supervision of the Director of Residence Life, the Office Manager and ID Coordinator is responsible for the overall administrative and customer service operations for the central residence life office.

The Residence Life Coordinators are full-time, 12-month employees that require 2 years of experience as a Hall Director. Each Coordinator is responsible for the operation of a residential community. They may also be responsible for Student Leadership and Engagement or Residence Life Operations. The Coordinators fall under the direct supervision of the Assistant Director of Residence Life. Coordinators are responsible for the supervision, training, and evaluation of all student staff members in their building. Coordinators are also charged with advising and training their Hall Council.

The Hall Directors are full-time, 12-month employees that require a minimum of a Bachelor’s degree to hold the role. Each Hall Director is responsible for the operation of a residential community. The Hall Director falls under the direct supervision of a Assistant for Residence Life. Hall Directors are responsible for the supervision, training, and evaluation of all student staff members in their building. Hall Directors are also charged with advising and training their Hall Council.

The Community Coordinator is a senior student leadership role within Residence Life. The Community Coordinator is under the direct supervision of a Hall Director. The Community Coordinator oversees service functions in each of their assigned residential communities, which includes: management of the hall desk operations and supporting the room change process for residents moving in-and-out of their respective hall. Additionally, Community Coordinators support Student Advisors and respond to critical facility and student issues on evenings and weekends.

The Student Advisor is a student leadership position within each house community in the residence halls and Campbell Apartments. Their primary role is to connect with all members of their house community to support the personal and academic success of each resident who lives in their community. Student Advisors also serve as the first responders when critical and emergent situations that impact residents arise in their assigned residential community.