COVID-19 Updates

Residence Life Information for On-Campus Students

Students MAY return to their on-campus residence hall or apartment to pack up belongings, clean their room, and CHECK-OUT beginning Wednesday, April 1st by registering for an available check-out time. Students will be allowed to return to campus in small groups that make social distancing possible while students are packing up and removing their personal belongings from their on campus residence hall or apartment. Those groups will be limited to 6 residents per residence hall floor.

All in-person services on campus have been suspended and students must contact respective offices and staff via phone or email.

Registering to Check-Out—Check Your Truman Email!

All students who have not already registered for a check-out time (via phone call last week) must register online to get checked-out of their residence hall or apartment.  To do so, follow the instructions in the email from Residence Life sent to you on Monday, March 30th.  This email includes instructions on how to pre-register for a check-out timeslot. Students who do not pre-register will not have access to their building to complete their checkout. This is a unique email to each student, so please do not share or forward your check-out email to another student.

Registrations are limited to 6 students per residence hall floor during a 2.5 hour checkout window.  The 2.5 hour checkout windows you will have to choose from when you register for your check out are as follows:

  • 9-11:30 am
  • 12-:2:30 pm
  • 3-5:30 pm
  • 6-8:30 pm

The reason checkout slots are limited to 6 people per floor per checkout window is to create space for returning students to maintain proper social distancing while completing the Express Checkout process. If your desired date has reached maximum capacity for your residence hall floor, you will need to select another checkout window.

Health Self-Screening Process

The Health Self-Screening is a vital consideration for you and anyone you bring to campus to assist you in moving out.  We must emphasize, for the health and welfare of you and the overall community, it is up to each person to act with an abundance of caution as you consider these questions.

  1. Since Friday, March 6th, have you been in close contact with anyone experiencing a fever, cough and/or shortness of breath?
  2. Since Friday, March 6th, have you developed a fever, cough, and/or shortness of breath?
  3. Since Friday, March 6th, have you been in close contact with someone who was later advised to self-quarantine or self-isolate?

If your answer any of these questions is ‘yes’, you must consult with a medical professional prior to returning to campus.  It is important, for your own wellbeing that you follow their instructions should you be advised to self-quarantine or self-isolate.  If that is the case we want you to stay home until you have been cleared to return by a medical professional. We will be able to work through these circumstances on a case-by-case basis if you are not cleared to return until after April 12th.

A MEDICAL EVALUATION FOR LIVING IN COLLEGIATE RESIDENTIAL SETTING FORM is needed in order to return to campus for any reason, should you be advised to self-quarantine or self-isolate by a medical professional.

What If I Cannot Check-Out Between April 1st-12th?

If students are unable to or uncomfortable with returning to campus to move out during April 1-12th, they may return to campus at a later date to retrieve their belongings and checkout.  To arrange a time to return to campus to checkout after April 12th, submit an EXEMPTION FORM; doing so automatically approves you to return after April 12th.  Any student who checks out by May 9th will be considered to have departed during spring break in relation to determining room and board credits to a student’s financial account (unless the student continued to live on campus during the Spring 2020 semester).  For more information on adjustments to housing and dining charges, visit the “Housing Questions” on the TruAlert website.

Please allow at least 2 business days for your Exemption request to be processed. To enhance the efficiency of our processes, please do not submit your request multiple times, or call or email our offices to check on the status of your request.  We are working as quickly as possible to process all exception requests.

EXPRESS Check-Out Process

At the beginning of your selected CHECK OUT shift you will need to report to the lobby of your building to pick up your Express Checkout packet, which includes: Your Housing Condition Report (HCR) that you first completed when you moved into your room/apartment, an instruction sheet that details how to appropriately prepare your room/apartment for your check out, and a key return packet.

EXPRESS CHECKOUT is unique this year because a Student Advisor or Apartment Manager will not be coming to your room to complete the checkout process with you.  The final step of the EXPRESS CHECK OUT process is that you will sign your Housing Condition Report (HCR), place your key in the key packet, and turn in both to your Hall Director by sliding these documents under their office door.

Please limit any help you bring with you to check out to one additional person in the residence hall.  This is to allow for plenty of space within the residence halls for you to maintain social distancing while checking out.

You will need to bring your own cleaning supplies to dust surfaces, wipe out drawers, clean the floor, and clean your bathroom (for those of you living in suites or apartments). There will be a very limited numbers of vacuum cleaners at the hall desk for checkout. You may want to consider bringing your own vacuum as well. There will be a limited supply of carts available for moving out, though these will likely be in high demand. If you have your own handtruck/dolly, you may want bring it.

Finally, if you or your roommate are both moving out, it is expected that you coordinate moving out on different days. That would ensure you’re both not spending time in close quarters together as you go through the EXPRESS CHECK OUT process.

Cleaning and Room Setup Expectations

Given you only have 2.5 hours of time to complete your express check-out, you are not expected to re-loft your beds.  We would ask that you do a basic cleaning with the time you have.  In other words, do the best you can; we understand that the cleaning standards is reduced due to the limited time you have to complete your EXPRESS checkout.  We do request that you collect any trash from your room and dispose of it accordingly.

Students Traveling from a Location that has a Restriction in-place

The EXPRESS checkout out process does not supersede any government enacted travel restrictions that is in place to prevent the potential spread of this virus.  Students who cannot make it by April 12th should complete an EXEMPTION FORM as outlined above.

Students Traveling from a Distance

We recognize that some students will need to travel from longer distances and may need to spend a night in their room before traveling home.  Please email if you require an extra night to complete your EXPRESS checkout and include your name, your hall, your room number, your student ID number, and the date and time of your Express Checkout timeslot.  State your need for 1 additional night on campus in the email.

Hall Desk and Mail Services

Hall Desks will be closed during the Express Checkout Process.

Residents who are continuing to stay on campus because they have no-viable off-campus place to live can receive packages through the front desk from 7:30-8:30 pm Monday-Friday.

Truman ID Card Access

The exterior doors to the residence halls will remain locked 24 hours per day.  You are required to have your Truman ID Card with you at all times.  If you need to replace a lost Truman ID Card, the ID Office has limited hours from 1-5 pm Monday-Friday and is located in the Residence Life Office; Missouri Hall 1100.  If you lost your ID Card, select a check-out slot that falls prior to or after the time period that the ID Office is open.

Guest Policy

Guests are no longer permitted on campus. The only exception is inviting 1 guest to assist with your EXPRESS CHECKOUT. Any guest you invite to assist you with the EXPRESS CHECKOUT process needs to adhere to the same Health Self-Screening as outlined above.

What If I become Ill While I Live on Campus 

You may seek advice from one of the nurses at the Student Health Center by calling 660-785-4182 from 8-5, Monday through Friday. The nurse will be able to assess your symptoms over the phone and advise you as to whether you should stay at home and follow self-care instructions, be evaluated at the Student Health Center, or be sent for testing at another location. The nurse will also determine whether an emergency room visit is indicated.

When the Health Center is closed, you may contact the local Urgent Care at 660-665-7575 to determine appointment availability or the local ER by calling 660-785-1000 prior to arriving there.  During the COVID-19 situation, all medical facilities prefer notification prior to your arrival.