In a multicultural, multi-ethnic society like the United States, managers and leaders are confronted with a variety of unique challenges by virtue of leading diverse teams — whether in terms of demographics and federally protected classes, or simply diversity of thought and experience. In this lecture, Dr. Taylor Jones condenses the communication skills used by effective leaders into a set of skills that anyone can master. Relied on by US military senior leadership, members of our diplomatic corps, and multinational business leaders, these skills remove diversity barriers, accelerate performance, and reduce interpersonal conflict.
Dr. Jones is a lecturer at the Naval Postgraduate School, where he teaches Leadership and High Performance DEI, and he is a principal at CulturePoint, LLC.